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In a 2024 G2 report based on input from real users, NICE WFMs Ease of Setup score was the lowest among leading contactcenterworkforce software providers. It provides tools for forecasting, scheduling, performance management, and workforce engagement, catering in particular to the needs of larger enterprise contactcenters.
In the 2024 G2 Grid Report for ContactCenterWorkforce products , Verint users ranked the platforms quality of support among the lowest of any market leaders. Below, well cover these prominent Verint competitors: Calabrio ONE Aspect Workforce (Formerly Alvaria) NICE Talkdesk Genesys 1.
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