2023 Gamification Surveys 
JustCall
MARCH 9, 2023
The impact of sales gamification is much lar ger than you think. Gamification is being embraced by more than 70% of organizations belonging to the Global 2000 list of companies. Gamification is known to enhance loyalty, customer engagement, and motivation. The need of the hour? Let’s get going. How does this help?
Fonolo
DECEMBER 13, 2022
Customer satisfaction score: Conduct customer surveys through Fonolo’s interactive voice response (IVR) to discover customer satisfaction scores. Specific: “Agent X aims to improve their first-call resolution rate from 37% to 55%, from October 2022 to March 2023.” Time-based: October 2022 to February 2023 is a clear timeline. .
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Nicereply
JANUARY 18, 2023
Best help desk software tools of 2023 Out of hundreds of help desk software providers available on the market, how do you choose the one that will be best suited to your business needs? Check out these best help desk software solutions you might want to consider for your business in 2023.
Call Design
MAY 14, 2024
Preference Based Scheduling According to the 2023 SMAART recruitment survey, “49% of organisations are still scheduling using roster rotations.” Gamification Now I know a lot of planners are tired of hearing about gamification but hear me out. These checks can be put in place using Checker Rules.
Call Design
MAY 14, 2024
Preference Based Scheduling According to the 2023 SMAART recruitment survey, “49% of organisations are still scheduling using roster rotations.” Gamification Now I know a lot of planners are tired of hearing about gamification but hear me out. These checks can be put in place using Checker Rules.
COPC
NOVEMBER 15, 2023
Twenty-five percent of those surveyed said that they did not agree that the recruitment team accurately described the job. As you can see in Figure 1, there was an increase from 2021 to 2023 in those who did not agree that the job description was accurate. The prevalence of inaccurate job descriptions is getting worse over time.
Playvox
MARCH 12, 2024
trillion in lost productivity, according to Gallup’s State of the Global Workplace: 2023 Report. Many of Playvox’s customers leverage tools like gamification to motivate their teams. While gamification may be one option for recognition, there are many ways to build morale and celebrate success.
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