AWS Machine Learning

FEBRUARY 18, 2025

During these live events, F1 IT engineers must triage critical issues across its services, such as network degradation to one of its APIs. This impacts downstream services that consume data from the API, including products such as F1 TV, which offer live and on-demand coverage of every race as well as real-time telemetry.

APIs 70

APIs Engineering Metrics Big data 70

Lumoa

MAY 30, 2024

Lumoa Product News for April 2024 Hey everyone! Note that you will need to be logged in to Lumoa in order to access certain guides: [link] – This is the new place where we will be hosting our API documentation Finnish Knowledge Base – We have some articles translated to Finnish, with more on the way! Thanks for reading!

APIs 78

APIs Feedback 78

Comm100

DECEMBER 12, 2023

This blog will delve into the top four customer service trends that are expected to take center stage in 2024. The economic potential of generative AI: The next productivity frontier Of all the customer service trends for 2024, the advent of Generative AI is likely to have the greatest impact.

Customer Service 97

Customer Service Chatbots APIs Government 97

AWS Machine Learning

MARCH 18, 2025

Solution overview This solution is primarily based on the following services: Foundational model We use Anthropics Claude 3.5 Sonnet on Amazon Bedrock as our LLM to generate SQL queries for user inputs. You can limit the number of output tokens to optimize the cost: # Create a Boto3 client for Bedrock Runtime bedrock_runtime = boto3.client(

Enterprise 80

Enterprise Chatbots Engineering Metrics 80

AWS Machine Learning

JULY 3, 2024

Amazon Bedrock is a fully managed service that makes foundation models (FMs) from leading AI startups and Amazon available through an API, so you can choose from a wide range of FMs to find the model that’s best suited for your use case. The deployment will output the API Gateway endpoint URL and an API key.

Personalization 138

Personalization APIs Management Accountability 138

AWS Machine Learning

FEBRUARY 11, 2025

Step Functions orchestrates AWS services like AWS Lambda and organization APIs like DataStore to ingest, process, and store data securely. For example, the Datastore API might require certain input like date periods to query data. This step can be used to define the date periods to be used by the Map state as an input.

Enterprise 92

Enterprise Engineering APIs Best practices 92

AWS Machine Learning

FEBRUARY 24, 2025

The 2501 version follows previous iterations (Mistral-Small-2409 and Mistral-Small-2402) released in 2024, incorporating improvements in instruction-following and reliability. At the time of writing this post, you can use the InvokeModel API to invoke the model. It doesnt support Converse APIs or other Amazon Bedrock tooling.

APIs 84

APIs Enterprise Benchmark Feedback 84

AWS Machine Learning

MARCH 1, 2024

Use hybrid search and semantic search options via SDK When you call the Retrieve API, Knowledge Bases for Amazon Bedrock selects the right search strategy for you to give you most relevant results. You have the option to override it to use either hybrid or semantic search in the API.

APIs 135

APIs Finance Chatbots Enterprise 135

AWS Machine Learning

NOVEMBER 29, 2023

Starting in Q1 2024, customers can engage with researchers and ML scientists from the Generative AI Innovation Center to fine-tune Anthropic Claude models securely with their own proprietary data. Today, we are excited to announce the AWS Generative AI Innovation Center Custom Model Program for Anthropic Claude.

APIs 109

APIs Engineering Enterprise Accountability 109

AWS Machine Learning

JANUARY 28, 2025

During re:Invent 2024, we launched latency-optimized inference for foundation models (FMs) in Amazon Bedrock. This challenge is compounded by the increasing complexity of modern LLM applications, where multiple LLM calls are often needed to solve a single problem, significantly increasing total processing times. Haiku model and Metas Llama 3.1

Benchmark 72

Benchmark APIs Engineering Metrics 72

AWS Machine Learning

JULY 10, 2024

red teaming) In April 2024, we announced the general availability of Guardrails for Amazon Bedrock and Model Evaluation in Amazon Bedrock to make it easier to introduce safeguards, prevent harmful content, and evaluate models against key safety and accuracy criteria. In February 2024, Amazon joined the U.S.

Government 131

Government Education Best practices APIs 131

AWS Machine Learning

SEPTEMBER 17, 2024

Amazon Lookout for Equipment , the AWS machine learning (ML) service designed for industrial equipment predictive maintenance, will no longer be open to new customers effective October 17, 2024.

APIs 82

APIs Engineering Consulting Consulting 82

AWS Machine Learning

JULY 25, 2024

If it detects error messages specifically related to the Neuron device (which is the Trainium or AWS Inferentia chip), it will change NodeCondition to NeuronHasError on the Kubernetes API server. The node recovery agent is a separate component that periodically checks the Prometheus metrics exposed by the node problem detector.

Construction 113

Construction Metrics Scripts Engineering 113

AWS Machine Learning

JULY 30, 2024

Additionally, Q Business conversation APIs employ a layer of privacy protection by leveraging trusted identity propagation enabled by IAM Identity Center. Amazon Q Business comes with rich API support to perform administrative tasks or to build an AI-assistant with customized user experience for your enterprise.

APIs 127

APIs Enterprise Accountability Management 127

AWS Machine Learning

SEPTEMBER 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, like Meta, through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI. Configure Llama 3.2 b64encode(image_bytes).decode('utf-8')

Real estate 93

Real estate Finance APIs Construction 93

AWS Machine Learning

JULY 18, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading artificial intelligence (AI) companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API. This change allows you to use metadata fields during the retrieval process.

APIs 126

APIs Engineering Enterprise Management 126

DMG Consulting

JANUARY 1, 2024

WEM is becoming an open enterprise-grade platform of interoperable applications built with microservices and application programming interfaces (APIs). Learn more at dmgconsult.com. # # # The post DMG Consulting Releases 2023 – 2024 Enterprise Workforce Engagement Management Product and Market Report appeared first on DMG Consulting.

Consulting 59

Consulting Consulting Enterprise Marketing 59

Cisco - Contact Center

FEBRUARY 20, 2024

This year, like no other, we will see organizations tap into APIs to sidestep the complexity and cost of developing and maintaining their own AI solutions and models. In pursuit of digital… Read more on Cisco Blogs

APIs 60

APIs 60

AWS Machine Learning

OCTOBER 21, 2024

In this blog post, we will introduce how to use an Amazon EC2 Inf2 instance to cost-effectively deploy multiple industry-leading LLMs on AWS Inferentia2 , a purpose-built AWS AI chip, helping customers to quickly test and open up an API interface to facilitate performance benchmarking and downstream application calls at the same time.

APIs 84

APIs Benchmark Education Marketing 84

AWS Machine Learning

OCTOBER 29, 2024

AWS CloudTrail is also essential for maintaining security and compliance in your AWS environment by providing a comprehensive log of all API calls and actions taken across your AWS account, enabling you to track changes, monitor user activities, and detect suspicious behavior. Enable CloudWatch cross-account observability.

Government 102

Government Metrics Accountability APIs 102

AWS Machine Learning

MAY 9, 2024

FAST has earned a fourth consecutive leader ranking in the 2024 ISG Provider Lens report for its seamless integration with Verisk’s data, analytics, and claims tools. Through some slick prompt engineering and using Claude’s latest capabilities to invoke APIs, Verisk seamlessly accessed their database to procure real-time information.

Engineering 130

Engineering Customer Support APIs Government 130

Momentum Telecom

JANUARY 31, 2025

Though no known incidents are currently associated with the tool, security firm PromptArmor reported in August 2024 that it contained a prompt injection vulnerability. Even if your employees do everything right, there’s still the risk of data exfiltrationor potentially even a data breachwithout proper safeguards.

Government 59

Government Education Enterprise APIs 59

customer sure

MARCH 12, 2024

You might be able to get the same results from an AI API that Google or Amazon have offered for the past decade, which have significantly more real-world testing. GPTs can do these tasks well, but they come with their own pros and cons. Don’t rush to buy something new just because it has a ‘GPT-powered’ sticker on it.

Customer Service 62

Customer Service Best practices Feedback APIs 62

AWS Machine Learning

JULY 11, 2024

The workflow invokes the Amazon Bedrock CreateModelCustomizationJob API synchronously to fine tune the base model with the training data from the S3 bucket and the passed-in hyperparameters. The parent state machine calls the child state machine to evaluate the performance of the custom model with respect to the base model. hours to complete!

APIs 128

APIs Accountability Enterprise Best practices 128

AWS Machine Learning

SEPTEMBER 12, 2024

medium instance to demonstrate deploying the model as an API endpoint using an SDK through SageMaker JumpStart. sess = sagemaker.session.Session() # sagemaker session for interacting with different AWS APIs region = sess._region_name To demonstrate this solution, a sample notebook is available in the GitHub repo.

APIs 132

APIs Benchmark Enterprise Construction 132

AWS Machine Learning

OCTOBER 2, 2024

In addition, they use the developer-provided instruction to create an orchestration plan and then carry out the plan by invoking company APIs and accessing knowledge bases using Retrieval Augmented Generation (RAG) to provide an answer to the user’s request. user id 111 Today: 09/03/2024 Certainly! Your appointment ID is XXXX.

Best practices 98

Best practices APIs Metrics Accountability 98

AWS Machine Learning

JULY 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 132

APIs Engineering Best practices Virtual Agent 132

AWS Machine Learning

DECEMBER 13, 2024

In early 2024, Amazon launched a major push to harness the power of Twitch for advertisers globally. It evaluates each user query to determine the appropriate course of action, whether refusing to answer off-topic queries, tapping into the LLM, or invoking APIs and data sources such as the vector database.

Sales 98

Sales Advertising Engineering APIs 98

AWS Machine Learning

MAY 17, 2024

SageMaker has seamless logging, monitoring, and auditing enabled for deployed models with native integrations with services like AWS CloudTrail for logging and monitoring to provide insights into API calls and Amazon CloudWatch to collect metrics, logs, and event data to provide information into the model’s resource utilization.

APIs 125

APIs Benchmark Personalization Enterprise 125

Balto

AUGUST 23, 2024

Here’s the good news: in 2024, we have a wide array of capable call center quality assurance software solutions that can streamline QA processes, automate manual tasks, and deliver insightful reports to support decision-making. The post Top 5 Call Center Quality Assurance Software for 2024 appeared first on Balto.

Call Center 52

Call Center Coaching Surveys Contact Center 52

JustCall

APRIL 3, 2024

Features you should look for in modern auto dialers Here are four crucial features that modern auto dialers in 2024 should have to maximize the potential of your sales teams or agents: Predictive dialing: Basic auto dialers are better than manual dialing , but predictive dialing takes it further. creating visualizations such as charts).

Sales 52

Sales CRM Scripts APIs 52

AWS Machine Learning

APRIL 22, 2024

Figure 1: Examples of generative AI for sustainability use cases across the value chain According to KPMG’s 2024 ESG Organization Survey , investment in ESG capabilities is another top priority for executives as organizations face increasing regulatory pressure to disclose information about ESG impacts, risks, and opportunities.

Best practices 137

Best practices Benchmark Transportation Engineering 137

CSM Magazine

MAY 9, 2024

Edify’s technology brings valuable features like open APIs, out-of-the-box CRM connections, and AI capabilities such as NLU and sentiment analysis to AXP. The acquisition closed in May 2024, with the terms of the transaction remaining undisclosed.

APIs 52

APIs CRM Contact Center Engineering 52

AWS Machine Learning

AUGUST 26, 2024

From the period of September 2023 to March 2024, sellers leveraging GenAI Account Summaries saw a 4.9% In the following subsections, we outline our API design, authentication mechanisms, response time optimization strategies, and operational practices that collectively enable us to deliver high-quality, timely account summaries at scale.

Sales 126

Sales Accountability Feedback Metrics 126

AWS Machine Learning

MAY 2, 2024

We published a follow-up post on January 31, 2024, and provided code examples using AWS SDKs and LangChain, showcasing a Streamlit semantic search app. You can use the model through either the Amazon Bedrock REST API or the AWS SDK.

Benchmark 127

Benchmark Metrics Enterprise APIs 127

AWS Machine Learning

APRIL 8, 2024

In January 2024, Amazon SageMaker launched a new version (0.26.0) You can enable your desired strategy ( shard-over-heads , for example) with the following code: option.group_query_attention=shard-over-heads Additionally, the new implementation of NeuronX DLC introduces a cache API for TransformerNeuronX that enables access to the KV cache.

Engineering 111

Engineering Calibration APIs Enterprise 111

AWS Machine Learning

APRIL 30, 2024

As of April 30, 2024 Amazon Q Business is generally available. Amazon Q Business is a conversational assistant powered by generative artificial intelligence (AI) that enhances workforce productivity by answering questions and completing tasks based on information in your enterprise systems.

Enterprise 130

Enterprise Accountability APIs Management 130