AWS Machine Learning

SEPTEMBER 17, 2024

Amazon Lookout for Equipment , the AWS machine learning (ML) service designed for industrial equipment predictive maintenance, will no longer be open to new customers effective October 17, 2024.

APIs 79

APIs Engineering Consulting Consulting 79

AWS Machine Learning

JULY 3, 2024

Amazon Bedrock is a fully managed service that makes foundation models (FMs) from leading AI startups and Amazon available through an API, so you can choose from a wide range of FMs to find the model that’s best suited for your use case. The deployment will output the API Gateway endpoint URL and an API key.

Personalization 135

Personalization APIs Management Accountability 135

Balto

AUGUST 23, 2024

Here’s the good news: in 2024, we have a wide array of capable call center quality assurance software solutions that can streamline QA processes, automate manual tasks, and deliver insightful reports to support decision-making. The post Top 5 Call Center Quality Assurance Software for 2024 appeared first on Balto.

Call Center 52

Call Center Coaching Surveys CRM 52

AWS Machine Learning

SEPTEMBER 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, like Meta, through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI. Configure Llama 3.2 b64encode(image_bytes).decode('utf-8')

Real estate 94

Real estate Finance APIs Construction 94

customer sure

MARCH 12, 2024

You might be able to get the same results from an AI API that Google or Amazon have offered for the past decade, which have significantly more real-world testing. GPTs can do these tasks well, but they come with their own pros and cons. Don’t rush to buy something new just because it has a ‘GPT-powered’ sticker on it.

Customer Service 62

Customer Service Best practices Feedback APIs 62

AWS Machine Learning

OCTOBER 21, 2024

In this blog post, we will introduce how to use an Amazon EC2 Inf2 instance to cost-effectively deploy multiple industry-leading LLMs on AWS Inferentia2 , a purpose-built AWS AI chip, helping customers to quickly test and open up an API interface to facilitate performance benchmarking and downstream application calls at the same time.

APIs 84

APIs Benchmark Education Marketing 84

AWS Machine Learning

AUGUST 27, 2024

Moreover, this capability prioritizes the connected Amazon Bedrock API source/primary region when possible, helping to minimize latency and improve responsiveness. Compatibility with existing Amazon Bedrock API No additional routing or data transfer cost and you pay the same price per token for models as in your source/primary region.

APIs 141

APIs Engineering Best practices Management 141

AWS Machine Learning

OCTOBER 21, 2024

This feature empowers customers to import and use their customized models alongside existing foundation models (FMs) through a single, unified API. Having a unified developer experience when accessing custom models or base models through Amazon Bedrock’s API. Ease of deployment through a fully managed, serverless, service. 2, 3, 3.1,

APIs 139

APIs Scripts Finance Real estate 139

AWS Machine Learning

NOVEMBER 18, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Mistral, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

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APIs Surveys Chatbots Construction 100

AWS Machine Learning

NOVEMBER 15, 2024

An alternative approach to routing is to use the native tool use capability (also known as function calling) available within the Bedrock Converse API. In this scenario, each category or data source would be defined as a ‘tool’ within the API, enabling the model to select and use these tools as needed.

APIs 113

APIs Engineering Chatbots Construction 113

AWS Machine Learning

OCTOBER 29, 2024

AWS CloudTrail is also essential for maintaining security and compliance in your AWS environment by providing a comprehensive log of all API calls and actions taken across your AWS account, enabling you to track changes, monitor user activities, and detect suspicious behavior. Enable CloudWatch cross-account observability.

Government 98

Government Metrics Accountability APIs 98

AWS Machine Learning

MARCH 1, 2024

Use hybrid search and semantic search options via SDK When you call the Retrieve API, Knowledge Bases for Amazon Bedrock selects the right search strategy for you to give you most relevant results. You have the option to override it to use either hybrid or semantic search in the API.

APIs 129

APIs Finance Chatbots Enterprise 129

AWS Machine Learning

NOVEMBER 29, 2023

Starting in Q1 2024, customers can engage with researchers and ML scientists from the Generative AI Innovation Center to fine-tune Anthropic Claude models securely with their own proprietary data. Today, we are excited to announce the AWS Generative AI Innovation Center Custom Model Program for Anthropic Claude.

APIs 106

APIs Engineering Enterprise Accountability 106

AWS Machine Learning

JULY 25, 2024

If it detects error messages specifically related to the Neuron device (which is the Trainium or AWS Inferentia chip), it will change NodeCondition to NeuronHasError on the Kubernetes API server. The node recovery agent is a separate component that periodically checks the Prometheus metrics exposed by the node problem detector.

Construction 114

Construction Metrics Scripts Engineering 114

JustCall

APRIL 3, 2024

Features you should look for in modern auto dialers Here are four crucial features that modern auto dialers in 2024 should have to maximize the potential of your sales teams or agents: Predictive dialing: Basic auto dialers are better than manual dialing , but predictive dialing takes it further. creating visualizations such as charts).

Sales 52

Sales CRM Scripts APIs 52

AWS Machine Learning

JULY 10, 2024

red teaming) In April 2024, we announced the general availability of Guardrails for Amazon Bedrock and Model Evaluation in Amazon Bedrock to make it easier to introduce safeguards, prevent harmful content, and evaluate models against key safety and accuracy criteria. In February 2024, Amazon joined the U.S.

Government 125

Government Education Best practices Benchmark 125

AWS Machine Learning

OCTOBER 31, 2024

These functions are now optional on both the SageMaker console and the CreateLabelingJob API. Create the labeling job using the CreateLabelingJob API You can also create the custom labeling job programmatically by using the AWS SDK to invoke the CreateLabelingJob API. George King is a summer 2024 intern at Amazon AI.

APIs 114

APIs Engineering Feedback Management 114

AWS Machine Learning

OCTOBER 24, 2024

New customers will not be able to access the capability effective October 24, 2024, but existing customers will be able to use the capability as normal until October 31, 2025. This post discusses an alternative solution to Rekognition people pathing and how you can implement this solution in your applications. cvtColor(frame, cv2.COLOR_RGB2BGR)

Scripts 95

Scripts APIs Analytics Personalization 95

AWS Machine Learning

JULY 30, 2024

Additionally, Q Business conversation APIs employ a layer of privacy protection by leveraging trusted identity propagation enabled by IAM Identity Center. Amazon Q Business comes with rich API support to perform administrative tasks or to build an AI-assistant with customized user experience for your enterprise.

APIs 118

APIs Enterprise Accountability Management 118

AWS Machine Learning

JULY 18, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading artificial intelligence (AI) companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API. This change allows you to use metadata fields during the retrieval process.

APIs 123

APIs Engineering Enterprise Management 123

CSM Magazine

MAY 9, 2024

Edify’s technology brings valuable features like open APIs, out-of-the-box CRM connections, and AI capabilities such as NLU and sentiment analysis to AXP. The acquisition closed in May 2024, with the terms of the transaction remaining undisclosed.

APIs 52

APIs CRM Contact Center Engineering 52

AWS Machine Learning

NOVEMBER 15, 2024

In business for 145 years, Principal is helping approximately 64 million customers (as of Q2, 2024) plan, protect, invest, and retire, while working to support the communities where it does business and build a diverse, inclusive workforce. 2024, Principal Financial Services, Inc. 3778998-082024

Chatbots 117

Chatbots Engineering Enterprise Feedback 117

AWS Machine Learning

OCTOBER 2, 2024

In addition, they use the developer-provided instruction to create an orchestration plan and then carry out the plan by invoking company APIs and accessing knowledge bases using Retrieval Augmented Generation (RAG) to provide an answer to the user’s request. user id 111 Today: 09/03/2024 Certainly! Your appointment ID is XXXX.

Best practices 98

Best practices APIs Metrics Accountability 98

AWS Machine Learning

NOVEMBER 11, 2024

Add necessary permissions: In the API Permissions section of your application page, choose Add a Permission. Some Microsoft Teams APIs in Microsoft Graph can choose a licensing and payment model using the model query parameter. Refer to Payment models and licensing requirements for Microsoft Teams APIs for more details.

APIs 104

APIs Accountability Automotive Enterprise 104

CSM Magazine

OCTOBER 15, 2024

“The open APIs present in Avaya Experience Platform enabled us to integrate what we call the Transcom Translation framework. Cameron Thomson, Group Vice President – EMEA, Avaya, said: “This is an exciting solution leveraging the power of AI, and open platform APIs, to eliminate language barriers between agents and customers.

Customer Service 52

Customer Service APIs Engineering Technology 52

JustCall

APRIL 9, 2024

Features to look out for in a VoIP dialer Here are six key features you should prioritize in a 2024 VoIP dialer: Advanced auto dialing: Automate the dialing process with features like auto dialing, predictive dialing, and progressive dialing. Custom integrations and workflow automation with public API. On-screen scripts for live calls.

voip 40

voip Sales Scripts CRM 40

CSM Magazine

NOVEMBER 21, 2024

Linked by API to the company’s customer platform, BigChange has replaced paper job packs with end-to-end digital workflows. ECO Providers was recently awarded Scale Up Business of the Year at the 2024 BIBA Awards and the Regional Construction People and Culture Award.

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AWS Machine Learning

SEPTEMBER 12, 2024

medium instance to demonstrate deploying the model as an API endpoint using an SDK through SageMaker JumpStart. sess = sagemaker.session.Session() # sagemaker session for interacting with different AWS APIs region = sess._region_name To demonstrate this solution, a sample notebook is available in the GitHub repo.

APIs 128

APIs Benchmark Enterprise Construction 128

AWS Machine Learning

MAY 9, 2024

FAST has earned a fourth consecutive leader ranking in the 2024 ISG Provider Lens report for its seamless integration with Verisk’s data, analytics, and claims tools. Through some slick prompt engineering and using Claude’s latest capabilities to invoke APIs, Verisk seamlessly accessed their database to procure real-time information.

Engineering 133

Engineering Customer Support APIs Government 133

AWS Machine Learning

JULY 11, 2024

The workflow invokes the Amazon Bedrock CreateModelCustomizationJob API synchronously to fine tune the base model with the training data from the S3 bucket and the passed-in hyperparameters. The parent state machine calls the child state machine to evaluate the performance of the custom model with respect to the base model. hours to complete!

APIs 126

APIs Accountability Enterprise Best practices 126

AWS Machine Learning

JULY 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 129

APIs Engineering Best practices Virtual Agent 129

AWS Machine Learning

MAY 17, 2024

SageMaker has seamless logging, monitoring, and auditing enabled for deployed models with native integrations with services like AWS CloudTrail for logging and monitoring to provide insights into API calls and Amazon CloudWatch to collect metrics, logs, and event data to provide information into the model’s resource utilization.

Benchmark 126

Benchmark APIs Personalization Enterprise 126

AWS Machine Learning

NOVEMBER 6, 2024

Transcribe audio with Amazon Transcribe In this use case, we use an Amazon 2024 Q1 earnings call as a sample. Good day, everyone and welcome to the amazon.com first quarter, 2024 financial results teleconference. In Q1 2024, Capex was $14 billion, expected to be the lowest quarter of the year. bedrock_runtime = boto3.client('bedrock-runtime')

Analytics 110

Analytics Call Center Best practices outsourcing 110

CSM Magazine

DECEMBER 6, 2022

Top Payments Trends & Predictions for 2023: Adoption of the latest open banking APIs : more merchants will look to adopt the latest open banking APIs which support variable recurring payments, in addition to one-off payments. This shift could see the decline in direct debits as they gradually lose market share as a payment method.

APIs 52

APIs Banking SaaS Technology 52

AWS Machine Learning

AUGUST 26, 2024

From the period of September 2023 to March 2024, sellers leveraging GenAI Account Summaries saw a 4.9% In the following subsections, we outline our API design, authentication mechanisms, response time optimization strategies, and operational practices that collectively enable us to deliver high-quality, timely account summaries at scale.

Sales 125

Sales Accountability Feedback Metrics 125

CSM Magazine

MARCH 5, 2024

from 2024, fueled by several trends, including the use of smartphones. This step ensures the implementation of robust security measures to protect sensitive patient data, provision of API integration, and rigorous testing on various devices and operating systems to ensure functionality and user experience. trillion by 2030.

Healthcare 52

Healthcare Education Gamification Consulting 52

AWS Machine Learning

NOVEMBER 22, 2023

Also learn how prompts can be integrated with your architecture and how to use API parameters for tuning the model parameters using Amazon Bedrock. In this workshop, learn how to use vector databases with Amazon Bedrock, a service that makes foundation models from Amazon and leading AI companies available via a single API.

Engineering 132

Engineering Best practices APIs Government 132