AWS Machine Learning

JULY 10, 2024

red teaming) In April 2024, we announced the general availability of Guardrails for Amazon Bedrock and Model Evaluation in Amazon Bedrock to make it easier to introduce safeguards, prevent harmful content, and evaluate models against key safety and accuracy criteria. In February 2024, Amazon joined the U.S.

Government 135

Government Education Best practices APIs 135

AWS Machine Learning

JULY 25, 2024

If it detects error messages specifically related to the Neuron device (which is the Trainium or AWS Inferentia chip), it will change NodeCondition to NeuronHasError on the Kubernetes API server. The node recovery agent is a separate component that periodically checks the Prometheus metrics exposed by the node problem detector.

Construction 112

Construction Metrics Scripts Engineering 112

AWS Machine Learning

JULY 30, 2024

Additionally, Q Business conversation APIs employ a layer of privacy protection by leveraging trusted identity propagation enabled by IAM Identity Center. Amazon Q Business comes with rich API support to perform administrative tasks or to build an AI-assistant with customized user experience for your enterprise.

APIs 131

APIs Enterprise Accountability Management 131

Cisco - Contact Center

FEBRUARY 20, 2024

This year, like no other, we will see organizations tap into APIs to sidestep the complexity and cost of developing and maintaining their own AI solutions and models. In pursuit of digital… Read more on Cisco Blogs

APIs 60

APIs 60

AWS Machine Learning

JULY 18, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading artificial intelligence (AI) companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API. This change allows you to use metadata fields during the retrieval process.

APIs 126

APIs Engineering Enterprise Management 126

AWS Machine Learning

SEPTEMBER 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, like Meta, through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI. Configure Llama 3.2 b64encode(image_bytes).decode('utf-8')

Real estate 92

Real estate Finance APIs Construction 92

DMG Consulting

JANUARY 1, 2024

WEM is becoming an open enterprise-grade platform of interoperable applications built with microservices and application programming interfaces (APIs). Learn more at dmgconsult.com. # # # The post DMG Consulting Releases 2023 – 2024 Enterprise Workforce Engagement Management Product and Market Report appeared first on DMG Consulting.

Consulting 59

Consulting Consulting Enterprise Marketing 59

AWS Machine Learning

DECEMBER 4, 2024

In a production environment, you continue to use the existing Amazon Bedrock Inference APIs, such as the InvokeModel or Converse API, and turn on invocation logs that store model input data (prompts) and model output data (responses). The record can optionally include a system prompt that indicates the role assigned to the model.

APIs 116

APIs Metrics Healthcare Chatbots 116

AWS Machine Learning

NOVEMBER 15, 2024

An alternative approach to routing is to use the native tool use capability (also known as function calling) available within the Bedrock Converse API. In this scenario, each category or data source would be defined as a ‘tool’ within the API, enabling the model to select and use these tools as needed.

APIs 116

APIs Engineering Chatbots Construction 116

AWS Machine Learning

OCTOBER 29, 2024

AWS CloudTrail is also essential for maintaining security and compliance in your AWS environment by providing a comprehensive log of all API calls and actions taken across your AWS account, enabling you to track changes, monitor user activities, and detect suspicious behavior. Enable CloudWatch cross-account observability.

Government 108

Government Metrics Accountability APIs 108

AWS Machine Learning

OCTOBER 21, 2024

In this blog post, we will introduce how to use an Amazon EC2 Inf2 instance to cost-effectively deploy multiple industry-leading LLMs on AWS Inferentia2 , a purpose-built AWS AI chip, helping customers to quickly test and open up an API interface to facilitate performance benchmarking and downstream application calls at the same time.

APIs 84

APIs Benchmark Education Marketing 84

customer sure

MARCH 12, 2024

You might be able to get the same results from an AI API that Google or Amazon have offered for the past decade, which have significantly more real-world testing. GPTs can do these tasks well, but they come with their own pros and cons. Don’t rush to buy something new just because it has a ‘GPT-powered’ sticker on it.

Customer Service 62

Customer Service Best practices Feedback APIs 62

AWS Machine Learning

NOVEMBER 21, 2024

Programmatic setup Alternatively, you can create your labeling job programmatically using the CreateLabelingJob API. Whether you choose the SageMaker console or API approach, the result is the same: a fully configured labeling job ready for your annotation team.

APIs 102

APIs Feedback Telecommunications Management 102

AWS Machine Learning

FEBRUARY 11, 2025

Step Functions orchestrates AWS services like AWS Lambda and organization APIs like DataStore to ingest, process, and store data securely. For example, the Datastore API might require certain input like date periods to query data. This step can be used to define the date periods to be used by the Map state as an input.

Enterprise 101

Enterprise Engineering APIs Best practices 101

AWS Machine Learning

DECEMBER 11, 2024

Introducing Field Advisor In April 2024, we launched our AI sales assistant, which we call Field Advisor, making it available to AWS employees in the Sales, Marketing, and Global Services organization, powered by Amazon Q Business. We deliver our chatbot experience through a custom web frontend, as well as through a Slack application.

Sales 108

Sales Accountability APIs CRM 108

AWS Machine Learning

NOVEMBER 15, 2024

In business for 145 years, Principal is helping approximately 64 million customers (as of Q2, 2024) plan, protect, invest, and retire, while working to support the communities where it does business and build a diverse, inclusive workforce. 2024, Principal Financial Services, Inc. 3778998-082024

Chatbots 112

Chatbots Engineering Enterprise Government 112

AWS Machine Learning

MAY 9, 2024

FAST has earned a fourth consecutive leader ranking in the 2024 ISG Provider Lens report for its seamless integration with Verisk’s data, analytics, and claims tools. Through some slick prompt engineering and using Claude’s latest capabilities to invoke APIs, Verisk seamlessly accessed their database to procure real-time information.

Engineering 127

Engineering Customer Support APIs Government 127

AWS Machine Learning

JULY 11, 2024

The workflow invokes the Amazon Bedrock CreateModelCustomizationJob API synchronously to fine tune the base model with the training data from the S3 bucket and the passed-in hyperparameters. The parent state machine calls the child state machine to evaluate the performance of the custom model with respect to the base model. hours to complete!

APIs 127

APIs Accountability Enterprise Best practices 127

AWS Machine Learning

SEPTEMBER 12, 2024

medium instance to demonstrate deploying the model as an API endpoint using an SDK through SageMaker JumpStart. sess = sagemaker.session.Session() # sagemaker session for interacting with different AWS APIs region = sess._region_name To demonstrate this solution, a sample notebook is available in the GitHub repo.

APIs 132

APIs Benchmark Enterprise Construction 132

AWS Machine Learning

DECEMBER 13, 2024

In early 2024, Amazon launched a major push to harness the power of Twitch for advertisers globally. It evaluates each user query to determine the appropriate course of action, whether refusing to answer off-topic queries, tapping into the LLM, or invoking APIs and data sources such as the vector database.

Sales 102

Sales Advertising Engineering APIs 102

AWS Machine Learning

JULY 25, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 132

APIs Engineering Best practices Virtual Agent 132

AWS Machine Learning

OCTOBER 2, 2024

In addition, they use the developer-provided instruction to create an orchestration plan and then carry out the plan by invoking company APIs and accessing knowledge bases using Retrieval Augmented Generation (RAG) to provide an answer to the user’s request. user id 111 Today: 09/03/2024 Certainly! Your appointment ID is XXXX.

Best practices 97

Best practices APIs Metrics Accountability 97

Balto

AUGUST 23, 2024

Here’s the good news: in 2024, we have a wide array of capable call center quality assurance software solutions that can streamline QA processes, automate manual tasks, and deliver insightful reports to support decision-making. The post Top 5 Call Center Quality Assurance Software for 2024 appeared first on Balto.

Call Center 52

Call Center Coaching Surveys Contact Center 52

AWS Machine Learning

MAY 17, 2024

SageMaker has seamless logging, monitoring, and auditing enabled for deployed models with native integrations with services like AWS CloudTrail for logging and monitoring to provide insights into API calls and Amazon CloudWatch to collect metrics, logs, and event data to provide information into the model’s resource utilization.

APIs 123

APIs Benchmark Personalization Enterprise 123

JustCall

APRIL 3, 2024

Features you should look for in modern auto dialers Here are four crucial features that modern auto dialers in 2024 should have to maximize the potential of your sales teams or agents: Predictive dialing: Basic auto dialers are better than manual dialing , but predictive dialing takes it further. creating visualizations such as charts).

Sales 52

Sales CRM Scripts APIs 52

AWS Machine Learning

FEBRUARY 18, 2025

During these live events, F1 IT engineers must triage critical issues across its services, such as network degradation to one of its APIs. This impacts downstream services that consume data from the API, including products such as F1 TV, which offer live and on-demand coverage of every race as well as real-time telemetry.

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AWS Machine Learning

DECEMBER 3, 2024

On December 3, 2024, Amazon Q Business announced the launch of its integration with QuickSight, allowing you to quickly connect your structured sources to your Amazon Q Business applications, creating a unified conversational experience for your end-users. This feature is implemented as a plugin within Amazon Q Business.

Accountability 102

Accountability Enterprise APIs Engineering 102

AWS Machine Learning

APRIL 22, 2024

Figure 1: Examples of generative AI for sustainability use cases across the value chain According to KPMG’s 2024 ESG Organization Survey , investment in ESG capabilities is another top priority for executives as organizations face increasing regulatory pressure to disclose information about ESG impacts, risks, and opportunities.

Best practices 138

Best practices Benchmark Transportation Engineering 138

AWS Machine Learning

JANUARY 28, 2025

During re:Invent 2024, we launched latency-optimized inference for foundation models (FMs) in Amazon Bedrock. This challenge is compounded by the increasing complexity of modern LLM applications, where multiple LLM calls are often needed to solve a single problem, significantly increasing total processing times. Haiku model and Metas Llama 3.1

Benchmark 75

Benchmark APIs Engineering Metrics 75

CSM Magazine

MAY 9, 2024

Edify’s technology brings valuable features like open APIs, out-of-the-box CRM connections, and AI capabilities such as NLU and sentiment analysis to AXP. The acquisition closed in May 2024, with the terms of the transaction remaining undisclosed.

APIs 52

APIs CRM Contact Center Engineering 52

AWS Machine Learning

AUGUST 26, 2024

From the period of September 2023 to March 2024, sellers leveraging GenAI Account Summaries saw a 4.9% In the following subsections, we outline our API design, authentication mechanisms, response time optimization strategies, and operational practices that collectively enable us to deliver high-quality, timely account summaries at scale.

Sales 126

Sales Accountability Feedback Metrics 126

Inbenta

DECEMBER 28, 2024

In its 2024 Hype Cycle for Digital Commerce , Gartner estimates that by 2028, there will be 15 billion connected machines with the potential to act as customers, outnumbering humans on the planet. But remember, deploying AI isn’t a guarantee of success; the tools you choose must align with your specific business goals.

APIs 52

APIs Engineering Analytics Customer Experience 52

AWS Machine Learning

MAY 2, 2024

We published a follow-up post on January 31, 2024, and provided code examples using AWS SDKs and LangChain, showcasing a Streamlit semantic search app. You can use the model through either the Amazon Bedrock REST API or the AWS SDK.

Benchmark 126

Benchmark Metrics Enterprise APIs 126

AWS Machine Learning

NOVEMBER 10, 2022

According to Gartner , by the end of 2024, 75% of enterprises will shift from piloting to operationalizing AI. The model’s endpoints could be easily accessed using the API.

Accountability 97

Accountability APIs Enterprise Marketing 97

AWS Machine Learning

APRIL 8, 2024

In January 2024, Amazon SageMaker launched a new version (0.26.0) You can enable your desired strategy ( shard-over-heads , for example) with the following code: option.group_query_attention=shard-over-heads Additionally, the new implementation of NeuronX DLC introduces a cache API for TransformerNeuronX that enables access to the KV cache.

Engineering 113

Engineering Calibration APIs Enterprise 113

AWS Machine Learning

APRIL 30, 2024

As of April 30, 2024 Amazon Q Business is generally available. Amazon Q Business is a conversational assistant powered by generative artificial intelligence (AI) that enhances workforce productivity by answering questions and completing tasks based on information in your enterprise systems.

Enterprise 131

Enterprise Accountability APIs Management 131

AWS Machine Learning

MARCH 15, 2024

Furthermore, model hosting on Amazon SageMaker JumpStart can help by exposing the endpoint API without sharing model weights. It also takes away potential high-level compute challenges with on-premises hardware with Amazon Elastic Compute Cloud (Amazon EC2) resources.

Healthcare 127

Healthcare Government Best practices Engineering 127