AWS Machine Learning

NOVEMBER 15, 2024

The prompt uses XML tags following Anthropic’s Claude best practices. The analyst may ask questions such as “Show me all wells that produced oil on June 1st 2024,” “What well produced the most oil in June 2024?”, or “Plot the monthly oil production for well XZY for 2024.”

APIs 104

APIs Engineering Chatbots Construction 104

COPC

JANUARY 9, 2024

The requirements for obtaining COPC certification involve thoroughly evaluating the organization’s processes and measuring performance against the COPC CX Standard’s best practices and guidelines. So, we embarked on the path towards achieving COPC CX Standard certification to gain insights into industry benchmarks.

Customer Experience 74

Customer Experience Customer centricity Customer Care Best practices 74

AWS Machine Learning

MARCH 15, 2024

The following quote from the GovCIO article Data Sharing and AI Top Federal Health Agency Priorities in 2024 also echoes a similar theme: “These capabilities can also support the public in an equitable way, meeting patients where they are and unlocking critical access to these services.

Healthcare 108

Healthcare Government Best practices Engineering 108

AWS Machine Learning

JANUARY 14, 2025

We refer to this approach as assertion-based benchmarking. Here is an example of a scenario and corresponding assertions for assertion-based benchmarking: Goals : User needs the weather conditions expected in Las Vegas for tomorrow, January 5, 2025. Since 2024, Raphael worked on multi-agent collaboration with LLM-based agents.

Finance 91

Finance Benchmark Enterprise Construction 91

AWS Machine Learning

OCTOBER 21, 2024

In this blog post, we will introduce how to use an Amazon EC2 Inf2 instance to cost-effectively deploy multiple industry-leading LLMs on AWS Inferentia2 , a purpose-built AWS AI chip, helping customers to quickly test and open up an API interface to facilitate performance benchmarking and downstream application calls at the same time.

APIs 72

APIs Benchmark Education Marketing 72

Playvox

APRIL 4, 2023

Gartner also predicted that by 2024, this emotional effort will be the top reason customer service reps leave the service center. Agents who aren’t meeting your KPI benchmarks for how many interactions they handle in a shift might be avoiding interactions or too distracted by emotional overwhelm.

Contact Center 78

Contact Center Agent burnout Morale Coaching 78

Lumoa

FEBRUARY 14, 2024

Is your CX strategy up to the task of meeting customers’ expectations going into 2024? Benchmark Against Competitors Competitive analysis is also highly insightful during a CX audit. With that said, there are best practices in the CX industry that you should consider when developing a strategy for your own business.

Customer Experience 78

Customer Experience Chatbots SaaS Analytics 78

AWS Machine Learning

AUGUST 26, 2024

From the period of September 2023 to March 2024, sellers leveraging GenAI Account Summaries saw a 4.9% We organize our prompting best practices into two main categories: Content and structure : Constraint specification – Define content, tone, and format constraints relevant to AWS sales contexts.

Sales 109

Sales Accountability Feedback Metrics 109

Lumoa

APRIL 28, 2024

More than 80% of business leaders see customer experience as a growing priority in 2024. For security, ISO 27001 is the world’s best-known standard for information security management systems (ISMS). With cybercrime on the rise, an ISO 27001 certification gives the security that an organization meets international best practices.

Feedback 78

Feedback Consulting Consulting Enterprise 78

AWS Machine Learning

OCTOBER 21, 2024

models demonstrate state-of-the-art performance on a wide range of industry benchmarks and introduce features to help you build a new generation of AI experiences. Best practices to consider: This feature brings significant advantages for hosting your fine-tuned models efficiently.

APIs 128

APIs Scripts Finance Real estate 128

AWS Machine Learning

NOVEMBER 16, 2023

Enable a data science team to manage a family of classic ML models for benchmarking statistics across multiple medical units. Users from several business units were trained and onboarded to the platform, and that number is expected to grow in 2024. Another important metric is the efficiency for data science users.

Healthcare 98

Healthcare Government Engineering APIs 98