2024 Business Process Outsourcing Customer Service 
OctopusTech
OCTOBER 21, 2024
With a staff of experts, Westshore BPO guarantees smooth client-business contact, making it a reliable partner for organizations trying to optimize their customer service processes. They assist clients in growing and sustaining high-quality customer service by customizing their services to match their specific demands.
Transparent BPO
FEBRUARY 26, 2024
Award continues recognition of Transparent BPO as one of the world’s best outsourcing services providers Transparent BPO, a leading nearshore, and offshore contact center solutions provider is pleased to announce the company’s selection for The 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®).
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CCNG
AUGUST 28, 2024
So, let’s dive into the realm of contact center automation, exploring how contact centers are leveraging advanced technologies to revolutionize operations and deliver great customer experience and the significant benefits they stand to gain from this digital-first approach.
Helpware
AUGUST 13, 2024
Strange as it may seem, when some people think of business process outsourcing (BPO), they still picture just one thing—bustling call centers in far-off lands or those dreaded late-night customer service calls. But the thing is that outsourcing is so much more than that.
CustomerServ
DECEMBER 5, 2023
If the past few years have shown us anything, it’s that change is the only constant in the business process outsourcing (BPO) world. As we bid farewell to 2023 — a year marked by economic fluctuations, workforce scarcity, and increased automation — we can’t help but look forward to what 2024 holds.
24-7 InTouch
MAY 14, 2024
BOGOTÁ, COLOMBIA, MAY 14, 2024 – IntouchCX, a global leader in customer experience management, digital engagement, and technology solutions, won two major awards at the 2024 Customer Experience Interaction Awards presented by BPrO in Cartagena, Colombia. To learn more about us, visit intouchcx.com.
24-7 InTouch
FEBRUARY 13, 2024
Winnipeg, MB – February 13, 2024 – IntouchCX has announced today the acquisition of Beliveo, a leading nearshore contact center and business processing outsourcer (BPO) in Mexico. It also demonstrates both companies desire to drive greater depth of expertise and knowledge in the customer experience industry.
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