Remove 2024 Remove Call center experience Remove Interactive Voice Response
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The New Face of Customer Care Outsourcing: From Cost-Cutting to Innovation Powerhouse

Zappix

However, as we dive into 2024, the role of outsourcing in customer care is undergoing a dramatic transformation. With its Visual IVR technology, AI-powered automation, and omnichannel support, Zappix enables outsourcing companies to revolutionize traditional call center experiences.