Remove 2024 Remove Call center experience Remove outsourcing
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The Ultimate TCPA Compliance Checklist [A Step-by-Step Guide]

ROI CX Solutions

If you dont want to find yourself in hot water, learn about and apply the TCPA regulations for 2024. Key takeaways Understanding TCPA compliance : Ensure your telemarketing practices comply with updated 2024 regulations to avoid legal penalties and protect customer relationships. Doing so will be necessary to avoid costly consequences.

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The New Face of Customer Care Outsourcing: From Cost-Cutting to Innovation Powerhouse

Zappix

In the evolving landscape of customer care, outsourcing has long been a go-to strategy for businesses looking to streamline operations and reduce costs. However, as we dive into 2024, the role of outsourcing in customer care is undergoing a dramatic transformation.