Remove 2024 Remove call center software Remove industry standards
article thumbnail

Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024

Hodusoft

Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024 “Customer experience is one of the two core pillars of customer retention.” The event provides HoduSoft with the opportunity to connect with industry professionals and discuss how their solutions can transform organizations.

article thumbnail

A Comprehensive Guide to Virtual Call Center and Contact Centers

Hodusoft

Now, they’re the cornerstone of customer service and support, enabling seamless communication and collaboration with the help of call and contact center software , regardless of physical location. As per recent stats the number of remote call center agents is expected to grow by 60 percent from 2022 to 2024.

article thumbnail

All You Need To Know About Inbound Call Center for E-commerce

Hodusoft

billion online shoppers around the world as of 2024. Inbound call centers are indispensable for e-commerce companies! At HoduSoft, we helped some reputed e-commerce companies transform the way they delivered customer service through our inbound call center software. As per a recent stat , there are 2.71