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Lets dive into how AI is reshaping customer support, five surprising insights most businesses overlook , and what five world-class experts have to say about AIs future in complaintresolution. billion in 2024 and is projected to grow at a CAGR of 23.8% AI-Powered Chatbots vs. Live Agents: Which Is Better?
For this purpose, chatbots or virtual assistants can be implemented to assist with common queries. ComplaintResolution Workflow Make an updated process for handling beneficiary complaints and criticisms. Moreover, make sure that call center agents have access to relevant information and protocols for resolution.
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