2024 Consulting Virtual Agent 
3CLogic
MARCH 27, 2025
According to NASCIOs 2024 State CIO Survey, IT consolidation and centralization are top priorities for 49 state CIOs, underscoring the importance of integrated, seamless digital service management. Sources: NASCIO.com NASCIO.com Missionsqr.org
DMG Consulting
AUGUST 3, 2020
DMG Consulting Releases 2020 – 2021 Interaction Analytics Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services. Where: Available at the DMG Consulting online store. About DMG Consulting LLC.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
DMG Consulting
APRIL 15, 2020
DMG Consulting Releases 2020 – 2021 Workforce Management Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services. Where: Available at the DMG Consulting online store. About DMG Consulting LLC.
Connect
OCTOBER 8, 2024
By Craig Smith , CX Automation Manager The adoption of artificial intelligence (AI) across the contact centre is rapidly accelerating, with a survey from unified communications & collaboration research firm Metrigy highlighting that over 70% of contact centre operators increased spending on AI in 2023 and 2024. According to Gartner Inc.,
DMG Consulting
JUNE 30, 2021
DMG Consulting Releases 2021-2022 Robotic Process Automation Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services. Where: Available at the DMG Consulting online store. About DMG Consulting LLC. MEDIA ALERT. Background: .
DMG Consulting
MARCH 11, 2021
DMG Consulting Releases 2021 – 2022 Workforce Management Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services . Where: Available at the DMG Consulting online store. About DMG Consulting LLC . When: Today, 11 March 2021.
NobelBiz
MARCH 11, 2025
billion in 2024 and is projected to grow at a CAGR of 23.8% They eliminate the redundant, repetitive tasks that slow down both customers and agents.” ” Mike Mcguire, Senior Sales Consultant at NobleBiz AI vs. Human Agents: Who Handles Complaints Better? from 2025 to 2030.- They remove friction.
Expert insights. Personalized for you.
96 
Let's personalize your content