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In a 2024 G2 report based on input from real users, NICE WFMs Ease of Setup score was the lowest among leading contactcenterworkforce software providers. Focus on enterprise-scale deployments: Verint’s solutions are often geared towards large enterprises with complex workforce management needs.
In the 2024 G2 Grid Report for ContactCenterWorkforce products , Verint users ranked the platforms quality of support among the lowest of any market leaders. Below, well cover these prominent Verint competitors: Calabrio ONE Aspect Workforce (Formerly Alvaria) NICE Talkdesk Genesys 1.
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