2024, Employee engagement, Gamification and Personalization

How to motivate your WFH contact center staff – tactics for remote employee engagement

TechSee

SEPTEMBER 2, 2020

Harvard Business Review reports that being forced to work from home reduces employee motivation by 17 points. How can they drive remote employee engagement? Call Center Engagement ideas. Introduce fun through rewards and gamification. Keep WFH employees motivated by making tasks more engaging through gamification.

Employee engagement

Employee engagement Contact Center Gamification Call Center

How Effective Is eLearning For Call Center Training & Operations?

JustCall

NOVEMBER 16, 2022

Not all employees are under one roof; thus, eLearning For Call Center Agents promotes educating employees who are working from home and inculcates learning by doing. Using focused, interactive, and game-based eLearning techniques, you can keep employees engaged regardless of role, managerial position, years of experience, or skill set.

Call Center

Call Center Consulting Consulting Education

Customer Contact Central

How to motivate your WFH contact center staff – tactics for remote employee engagement

How Effective Is eLearning For Call Center Training & Operations?

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