2024 Employee engagement Journey mapping Personalization 
Lumoa
APRIL 28, 2024
More than 80% of business leaders see customer experience as a growing priority in 2024. But how can you support your customers on all the different channels they reach out on and offer a personalized yet unified response? The pressure is rising for businesses to step up their CX game. Which Platform Fits Your Needs?
Aspect
DECEMBER 15, 2017
As health organizations embark on the task of total transformation of the patient and staff experience, planning and journey mapping is key. Well-integrated advanced systems such as Aspect’s OneCare and Patient Engagement can repurpose skilled staffs’ valuable time to high-value tasks (e.g., knock on the door before entering.
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