Hodusoft

AUGUST 8, 2024

billion online shoppers around the world as of 2024. More Room for Cross-Selling and Upselling Opportunities Cross-selling means selling related or supplementary products to customers. Upselling means selling higher-end variants of a product to customers. The international industry standard of ASA is 28 seconds.

Call Center 52

Call Center call center software Abandon Call Upselling 52

SmartKarrot

JANUARY 30, 2024

This information, coupled with an industry-standard framework known as the OGSM model (Objectives, Goals, Strategies, and Measurement), forms the basis of a success plan. Expanded Commercial Responsibilities: Customer success teams will be entrusted with renewals and upsells.

Management 10

Management Enterprise industry standards Analytics 10

SmartKarrot

JANUARY 30, 2024

This information, coupled with an industry-standard framework known as the OGSM model (Objectives, Goals, Strategies, and Measurement), forms the basis of a success plan. Expanded Commercial Responsibilities: Customer success teams will be entrusted with renewals and upsells.

Management 10

Management Enterprise industry standards Analytics 10

SmartKarrot

FEBRUARY 9, 2024

Customer Retention The CS framework seamlessly transitions to customer retention, where industry-standard practices like ITIL and ISO 20,000 come into play. Looking Ahead to 2024 As we navigate through the intricate details of this strategic partnership, Sunil and I expressed our excitement about the promising future that lies ahead.

Best practices 10

Best practices industry standards Customer retention Accountability 10