Call Design

AUGUST 25, 2021

If you’re a manager within a sizable workforce, you’ve likely heard of gamification. While gamification has only been around for a short time and used by large scale organisations, a growing wave of smaller workplaces appear to be adopting this technology in recent years. The gamification industry had a US $9.1

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DMG Consulting

APRIL 15, 2020

DMG Consulting Releases Future Contact Center Outlook, 2025 – 2040. Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services. What: Releases Future Contact Center Outlook, 2025 – 2040. About DMG Consulting LLC.

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Consulting Consulting Contact Center Gamification 62

DMG Consulting

MARCH 11, 2021

DMG Consulting Releases 2021 – 2022 Workforce Management Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center and back-office market research and consulting services . Where: Available at the DMG Consulting online store. About DMG Consulting LLC . When: Today, 11 March 2021.

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Consulting Consulting Marketing Management 59

TechSee

JUNE 25, 2019

A Tata Consultancy Services survey found that 31.7% billion worldwide by 2025, with a CAGR of 22.9 AI-based training tools such as gamification, visual assistance and self-monitoring, cut down on agent onboarding time and ensure agents are fully engaged from day one. Gamification. Face and voice recognition.

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JustCall

NOVEMBER 16, 2022

Highly interactive, consulting-based, and highly regarded eLearning call center training helps you fill the gaps created by these difficult times. It is expected that by 2025, eLearning will reach $ 325 billion. Let us consider some facts here: The eLearning market isn’t new but is now over 21 years old. More To Multitask!

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