Hodusoft

JANUARY 28, 2025

HoduSoft Gears Up for IT EXPO 2025: The Premier Tech Gathering Get ready for IT EXPO 2025! HoduSoft is delighted to announce its presence at IT EXPO 2025, the ultimate tech gathering of the year. Visit us at Booth Number: 1740 to explore how our cutting-edge communication solutions can empower your business.

Contact center software 52

Contact center software voip Contact Center contact center solutions 52

NobelBiz

JANUARY 28, 2025

With the advancement of the contact center industry, benchmarks continue to shift and challenge businesses to meet higher customer expectations while maintaining efficiency. In 2025, achieving the right benchmarks means understanding the metrics that matter, tracking them effectively, and striving for continuous improvement.

Benchmark 52

Benchmark Contact Center Abandon rate Average Handle Time 52

NobelBiz

JANUARY 7, 2025

Key Trends in Debt Collection for 2025 The debt collection landscape is shaped by several key trends that are reshaping the way agencies operate. Opportunities in Debt Collection Debt collection in 2025 is full of opportunities for agencies willing to adapt: Expanding into emerging markets offers significant growth potential.

voip 52

voip Analytics Self service Accountability 52