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As maintained by Gartner , more than 80% of enterprises will have AI deployed by 2026. They establish and enforce bestpractices encompassing design, development, processes, and governance operations, thereby mitigating risks and making sure robust business, technical, and governance frameworks are consistently upheld.
Gartner predicts that by 2026, 75% of customers who contact customer service and support organizations will do it because they’re lonely , not because they need customer service. But a new problem is emerging. Examine customer sentiment in your feedback to look for language that indicates frustration or lack of engagement from the agent.
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