TechSee
SEPTEMBER 21, 2021
McKinsey reports that cablecos still account for more than 60% of all connected homes, with the key providers averaging an impressive 25% return on invested capital. The growing smart home market, projected to reach more than $495 billion by 2028, represents a new opportunity in the realm of cable digital transformation.
NobelBiz
DECEMBER 10, 2024
billion by 2028, with a compound annual growth rate (CAGR) of 39.4%, indicating a significant trend towards AI adoption across industries, including debt collection. Implementing AI-driven voicebots in debt collection has led to a 27% increase in call volume, substantially enhancing account penetration and customer experience.
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delighted
OCTOBER 3, 2024
Platforms like Instagram and TikTok allow users to quickly and easily purchase their favorite products directly from a brand’s account. And by 2028, the global secondhand market is expected to reach $350 billion. According to LinkedIn, voice shopping accounts for over $3.3 Selling on social media also continues to evolve.
BlueOcean
SEPTEMBER 27, 2021
Between 2021 and 2028, the global customer experience management market size is expected to grow from $8.79 In particular, we were interested to see that in 2020, text analytics accounted for 41% revenue share. billion to $27.12 billion—an annual growth rate of 17.5%.
Contact Center Geek
NOVEMBER 6, 2018
While consumers are continuing to move to self-service and digital channels in increasing numbers, voice still accounts for the vast majority of contacts in most industries. I think we’re at least a decade away from this, so please wait until 2028 or so before you write to me (or call me) to tell me I was wrong. See you in the future.
Select VoiceCom Blog
NOVEMBER 29, 2023
India The world increasingly demands work from industries like IT, software development, and accounting. The country’s robust manufacturing sector accounts for 28.7% billion in revenue in 2023 and a CAGR of 3.58% between 2023 and 2028. Revenue for IT outsourcing in 2023 was at US $8.81 year-on-year.
AWS Machine Learning
OCTOBER 10, 2022
billion by 2028. From the combined industry experience, the solution team believes that many of the modus operandi in a mobile environment is driven by fraudsters having tools and methods to create fake accounts at scale and bypass a platform’s security checks on the device, thereby enabling them to exploit the platform for large returns.
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