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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. Customer complaints will happen at some point, and both rules-based chatbots and AI chatbots can be equipped to handle them. Marketers all around the world are opting for this kind of customer connection automation.