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Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
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million by 2028. Better Reporting and Analytics CTI systems capture data from each customer interaction, providing valuable insights into call volumes, agent performance, customer behavior, and trends. Multi-ChannelSupport Many CTI systems support multiple communication channels, such as voice calls, emails, and live chat.
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