article thumbnail

Contact centre cloud migration data layering

Connect

Layering in data lakes determines whether cloud migrations sink or swim. According to Gartner predictions, more than 50% of enterprises will use industry cloud platforms by 2028, as greater agility and the ability to access new digital capabilities become a business necessity to maintain relevance and competitiveness.

article thumbnail

10 Signs It’s Time To Upgrade Your Business Phone System & How NobelBiz Can Help

NobelBiz

from 2021 to 2028, indicating a strong shift towards internet-based phone systems. Ebook On-Premise vs. Cloud Contact Center Solution 2. State-of-the-art security features safeguard data and communications, and comprehensive quality-of-service measures ensure clarity and reliability in every call.

voip 98