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billion by 2028, with a compound annual growth rate (CAGR) of 39.4%, indicating a significant trend towards AI adoption across industries, including debt collection. Unlike static IVR systems, which rely on pre-recorded scripts, voicebots dynamically understand and respond to customer queries in real time. billion in 2021 to $422.37
Modern business phone systems offer a suite of advanced features such as CRM integration, automated call distribution (ACD), and interactivevoiceresponse (IVR). Advanced technologies like HD voice and noise reduction raise the quality of calls to the maximum, making your conversation more effective and professional.
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