CCNG

JULY 3, 2024

By 2028, the market for contact center outsourcing is expected to grow at a CAGR of 5.66% (2023-2028), reaching USD 132.92 As companies worldwide strive to deliver exceptional CX while balancing other business-critical areas, they are embracing contact center outsourcing.

outsourcing 195

outsourcing Contact Center Airlines CCNG 195

JivoChat

JUNE 9, 2021

In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. Upsell and cross-sell. In fact, upselling a current customer can be 68% more valuable than attracting a new customer. Marketers all around the world are opting for this kind of customer connection automation.

Chatbots 52

Chatbots Marketing Upselling Surveys 52

Netomi

FEBRUARY 21, 2024

billion by 2028. Revenue Generation and Upselling Opportunities Chatbots are not just cost-saving tools–they actively contribute to revenue generation. Handling mundane tasks frees up front office staff for more personal interactions with guests, leading to better upselling and cross-selling opportunities.

Chatbots 40

Chatbots Upselling Feedback Personalization 40

JustCall

MARCH 9, 2023

billion , from 2022 to 2028, with a CAGR of 21.8%. AI-powered tools enable them to upsell or clinch the deal by providing key insights into the customer’s buying journey, thereby boosting revenues. The global market for conversation intelligence platforms is projected to reach $18.4 Who Should Use Conversation Intelligence Software?

Coaching 52

Coaching Sales Chatbots Analytics 52