What is speech analytics? Definition, benefits, and use cases
3CLogic
NOVEMBER 7, 2024
Thanks to its transformational benefits, saving time and costs for contact centers, the speech analytics market is expected to reach $14.1 billion by 2029. 1 In this article, we’ll explore what Speech Analytics is, its benefits, and use cases for the contact center industry. Definition: What is Speech Analytics?
Let's personalize your content