Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
CRM goes through a multitude of processes that relate directly to customer service. Furthermore, it puts those data into utilization that was earlier ignored by the traditional CRMs. Customer success teams can truly leverage out the most effective forms of utilization from this bank. #3 3 Solution.
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