Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
Just like Ray Kurzweil, American inventor and futurist rightly quote it, “Artificial intelligence will reach human levels by around 2029. If you are wondering what plays a significant role in the sudden drift from customer support to customer success , there are only the virtues of machine learning to refer.
10 
Let's personalize your content