Remove 2029 Remove Big data Remove Customer Support
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Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive

SmartKarrot

Just like Ray Kurzweil, American inventor and futurist rightly quote it, “Artificial intelligence will reach human levels by around 2029. If you are wondering what plays a significant role in the sudden drift from customer support to customer success , there are only the virtues of machine learning to refer.

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