Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
Claiming that your customers are the heartbeat of your business is not so incorrect in the SaaS industries. Just like Ray Kurzweil, American inventor and futurist rightly quote it, “Artificial intelligence will reach human levels by around 2029. 3 Solution. Aside from this, it unearths the buying patterns of the customer.
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