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trillion by 2029. These include: Handling product inquiries Processing orders Managing returns Resolving complaints Many providers offer omnichannel support, covering phone, email, live chat, and social media platforms. These include AI-powered chatbots, predictive analytics, and omnichannel communication platforms.
After 2022, rapid advances in artificial intelligence (AI) and generative AI led to the development of chatbots and automated customer service tools. That improved user interaction and support on social media platforms. billion by 2029. Don't Let Challenges Sink Your BPO! They input, update, and manage data for businesses.
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