Remove 2030 Remove Abandon Call Remove Customer Support
article thumbnail

Benefits of After-Hours Support for Healthcare with a Virtual Receptionist

JustCall

billion by 2030. Increased digitization in healthcare only means that customers want instant, relevant, and convenient support, specifically for after-hours healthcare services. Access to IVR analytics for team performance, agent productivity, and data relating to after-hours calls, abandoned calls, and the average answer time.