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Billion by 2030, growing at a CAGR of 6.0%. These might include customer satisfaction scores, first call resolution rates, averagehandlingtime, and cost per interaction. This practice has gained significant traction, with the global call center market estimated at US$332.2
from 2023 to 2030. According to 2023 research, the BPO and customer service outsourcing market size is anticipated to reach $525 billion dollars in worth, expanding at a CAGR of 9.4%
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