2030 Abandon rate Business Process Outsourcing 
CCNG
AUGUST 28, 2024
billion by 2030, growing at a whopping CAGR of 22.7% from 2022 to 2030. This forecast highlights the growing reliance on AI and automation to improve customer experiences and operational efficiency in call centers worldwide, making them essential drivers of business growth.
Global Response
DECEMBER 21, 2023
According to 2023 research, the BPO and customer service outsourcing market size is anticipated to reach $525 billion dollars in worth, expanding at a CAGR of 9.4% from 2023 to 2030. When it comes to measuring the success of your customer service outsourcing, you’ll need to return to your goals and create relevant metrics.
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