The Northridge Group

NOVEMBER 10, 2023

Fortunately, organizations can use the digital ecosystem to their advantage and enhance patient acquisition capabilities with data analytics. The healthcare data analytics market has been growing at a 1 5.3% billion by 2030. This market has been experiencing such rapid growth for one reason: data analytics works.

Analytics 77

Analytics Healthcare Marketing Consulting 77

Spearline

JULY 13, 2021

The adoption of contact center Speech Analytics. Spearline’s whitepaper titled the ‘2020 Global Telecom Quality of Service Report’ found that over 84% of contact center professionals believe that the use of speech analytics will increase over the next five to 10 years, with just under half certain of the rise.

Contact Center 98

Contact Center Telecommunications Surveys Analytics 98

Lumoa

SEPTEMBER 30, 2022

Improving Products and Services Through Big Data. Big data, which is the vast amount of information collected from different customer touchpoints, has already fueled the growth of the financial industry. . In the past, the biggest challenge wasn’t the collection, but the analysis and interpretation of this data.

Banking 88

Banking Customer Experience Big data Chatbots 88

inmoment

NOVEMBER 15, 2018

trillion opportunity by 2030 with greater investment in AI. Products ranged from big data analytics to speech recognition to advanced decision making to predictive technology. The Federal Government’s 2018-19 budget revealed a $29.9 The application of AI to improve customer experience is particularly on the rise.

Chatbots 40

Chatbots Big data Technology Analytics 40

AWS Machine Learning

AUGUST 2, 2024

This is a guest post co-written with Vicente Cruz Mínguez, Head of Data and Advanced Analytics at Cepsa Química, and Marcos Fernández Díaz, Senior Data Scientist at Keepler. About the authors Vicente Cruz Mínguez is the Head of Data & Advanced Analytics at Cepsa Química.

APIs 109

APIs Analytics Chatbots Engineering 109