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This practice has gained significant traction, with the global call center market estimated at US$332.2 Billion by 2030, growing at a CAGR of 6.0%. They can offer valuable insights and bestpractices that give you a competitive edge. Billion in 2023 and projected to reach US$500.1
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They can be used for a range of tasks, including customer service, sales, and technicalsupport. Act as a coach: AI can act as a coach for customer success teams, providing guidance and insights based on past performance and bestpractices.
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