Remove 2030 Remove Bilingual agents Remove Technology
article thumbnail

The Next Normal: The Only Constant is Change Itself

Anexa BPO

It raised many questions, like can productivity and efficiency be an integral part of the work-from-home model, and how can advanced technologies support seamless operations? Automation has become a key focus for GBS, with research showing that by 2030 it will likely affect 60% of all jobs.