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Call center businessprocessoutsourcing has become a game-changer for companies looking to streamline their operations and enhance customer service. This strategic approach allows businesses to focus on core competencies while leveraging specialized expertise. Billion by 2030, growing at a CAGR of 6.0%.
Today, customer service outsourcing includes functions like: multi-channel and omnichannel support email and SMS customer support clienteling and luxury customer service help desk and Tier II technicalsupport customer loyalty and retention multilingual customer service 24/7 service and overflow support and more!
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