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Top 10 Call Center Trends To Follow For 2023

NobelBiz

According to Alliedmarketresearch , by 2030, the global conversational AI market is projected to reach $32.62 Chatbots The rise in popularity of chatbots over the past several years indicates that they will soon be a requirement for all call centers and a customer expectation. It has been growing at a CAGR of 20% since 2021!

article thumbnail

Top 10 Call Center Trends To Follow For 2023

NobelBiz

According to Alliedmarketresearch , by 2030, the global conversational AI market is projected to reach $32.62 Chatbots The rise in popularity of chatbots over the past several years indicates that they will soon be a requirement for all call centers and a customer expectation. It has been growing at a CAGR of 20% since 2021!