Transforming Customer Experience with Contact Center Automation
CCNG
AUGUST 28, 2024
billion by 2030, growing at a whopping CAGR of 22.7% from 2022 to 2030. Virtual agents engage customers in natural conversations, improving satisfaction and reducing the load on live agents for routine queries. According to a study by Grand View Research, the global call center AI market is expected to reach USD 7.08
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