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Top 10 Call Center Trends To Follow For 2023

NobelBiz

According to Alliedmarketresearch , by 2030, the global conversational AI market is projected to reach $32.62 This hybrid work arrangement increases the engagement of contact center personnel, enhances customer satisfaction, and will continue to do so in 2023. That’s where the role of a cloud contact center solution comes in.

article thumbnail

Top 10 Call Center Trends To Follow For 2023

NobelBiz

According to Alliedmarketresearch , by 2030, the global conversational AI market is projected to reach $32.62 This hybrid work arrangement increases the engagement of contact center personnel, enhances customer satisfaction, and will continue to do so in 2023. That’s where the role of a cloud contact center solution comes in.