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As customer expectations evolve, many organizations in the financial sector are turning to Business Process Outsourcing ( BPO ) contactcenters to optimize their customer support services. billion by 2030. Outsourcing customer support to BPO centers allows financial institutions to focus on core functions.
In fact, as per a PwC report, the country is expected to become 28th largest economy in the world by 2030. There is a massive growth and improvement in different sectors -education, health and manufacturing. These predictions is closely associated with the growth in the job market.
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