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billion by 2030, growing at a whopping CAGR of 22.7% from 2022 to 2030. Conversational Self-Service: Conversational AI goes beyond scripted interactions, offering intuitive self-service options. According to a study by Grand View Research, the global call center AI market is expected to reach USD 7.08
According to Business Insider, nearly 40% of internet users worldwide prefer chatbots over less conversational virtualagents. . billion by 2030. . When creating a script for an NLP chatbot, it’s crucial to keep conversation quality and flow in mind. billion in 2020 and is set to gain another $95.41
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