Babelforce

JULY 30, 2020

It’s even better if you can also integrate call center CRM !). VIP abandoned a call? Abandoned calls are always worth a closer look – especially when that call is from a VIP. So why not create a ticket for the abandoned call that automatically schedules an outbound call from an agent?

Abandon Call 52

Abandon Call APIs Contact Center CRM 52

8x8

FEBRUARY 6, 2019

View more than 20 selectable columns of detailed information on call activity by extension. Call detail records. Get historical information about all calls processed in the selected time frame, including real-time missed and abandoned call details for quick call-back—to avoid missing leads or customer service opportunities.

Analytics 48

Analytics CRM APIs Contact Center 48

JustCall

APRIL 3, 2024

CRM integration: While you can upload lead data using.csv or.xls files, CRM integration should also be available. This decreases manual data entry and enables direct calling from your CRM through click-to-call features (as offered by platforms such as JustCall). Open API for custom integrations and workflows.

Sales 52

Sales CRM Scripts APIs 52

JustCall

FEBRUARY 28, 2024

Embrace change with customizable workflows and open APIs for future integrations. Catering especially to businesses with high outbound calling needs, JustCall is truly one of the best Orum auto dialer alternatives. Key Auto Dialer features of JustCall: With JustCall, you can experience the benefit of a lower abandonment call rate.

Real estate 52

Real estate CRM Sales Analytics 52

JustCall

FEBRUARY 12, 2024

So, if you are looking to make your agents into better deal-closers, track their performance, and provide them with constant guidance during and after the call, a dialer with conversation intelligence capability is an absolute must-have for your business. JustCall is also easy to deploy and integrates seamlessly with a variety of CRMs.

CRM 52

CRM Abandon Call Analytics Coaching 52