Abandon Call Automatic Callback Call Logging 
Dialer 360
JANUARY 18, 2019
As call tracking will tell the calling party that sources drove the inbound phone calls. Abandoned Call: Any contact or call to the call center, ends before any conversation occurs. Agent: Call center reps also known as contact center reps.
Dialer 360
SEPTEMBER 7, 2018
Here is call center around the globe experiencing growth in technologies. The Amazing A to Z Call Center Terminologies. Abandoned call. For the call or any contact the contact center. Usually, a call center agent should know as contact center rep in person. Automatic Callback. Call Logging.
Expert insights. Personalized for you.
21 
Let's personalize your content