TASKE Technology

JANUARY 16, 2014

Your contact center likely has targets that help you determine whether you’re meeting or exceeding standards for service, which directly affect the well-being of your organization. In a contact center, an important measure of the service level is defined by the telephone service factor (TSF). Happy New Year.

Service level 40

Service level Abandon Call Transportation Call Center 40

TASKE Technology

JANUARY 16, 2014

Your contact center likely has targets that help you determine whether you’re meeting or exceeding standards for service, which directly affect the well-being of your organization. In a contact center, an important measure of the service level is defined by the telephone service factor (TSF). Happy New Year.

Service level 40

Service level Abandon Call Transportation Call Center 40

JustCall

AUGUST 21, 2020

Some patients are not sure if they’re experiencing a true emergency, some may have issues with transportation or other reasons. And now with advanced technology like cloud telephony ; businesses use calling and texting to seamlessly communicate with customers throughout their journey(so comes the broad term medical contact center).

Call Center 52

Call Center call center software Healthcare Abandon rate 52

JustCall

APRIL 5, 2022

You can also use a predictive dialer that dials multiple contacts at the same time. It then connects you with the first contact that answers. It ensures that agents are only connected to contacts that answer without encountering any abandoned calls.

voip 52

voip Interactive Voice Response CRM Wireless 52

JustCall

APRIL 5, 2022

You can also use a predictive dialer that dials multiple contacts at the same time. It then connects you with the first contact that answers. It ensures that agents are only connected to contacts that answer without encountering any abandoned calls.

voip 52

voip Interactive Voice Response CRM Wireless 52

JustCall

APRIL 5, 2022

You can also use a predictive dialer that dials multiple contacts at the same time. It then connects you with the first contact that answers. It ensures that agents are only connected to contacts that answer without encountering any abandoned calls.

voip 52

voip Interactive Voice Response CRM Wireless 52