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At the same time, it ensures that it only connects to the answered calls. All unanswered and abandonedcalls are filtered out. To put it in perspective, the auto dialer helps increase outbound calls and talk time and minimizes idle time. It saves time and enables teams to scale-up their calling capacity.
(Total Cost/Total Calls Answered) There are a few variations to the standard cost-per-call equation that you might consider when getting a clear picture of your call center operations. For example, should you include abandonedcalls in the equation? The same holds true with abandonedcalls.
It offers a blend of powerful dialer features and seamless CRM integrations, ensuring that you’re not just making calls, but making them count. Key Auto Dialer features of JustCall: With JustCall, you can experience the benefit of a lower abandonmentcall rate. Say goodbye to idle time between calls.
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