9 Successful Tips Of Customer Service Agent Key Performance Indicators (KPIS)
Dialer 360
SEPTEMBER 10, 2019
It makes or breaks a customer’s experience. Besides, time contributes to more frustrated customer and potential incline. So, this is the customer support quality. The return of the call of the customer and shows that you’re trying. The study showed an 89% abandonment rate of customers on customer service.
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