Abandon rate Chatbots Inbound sales 
Fonolo
MAY 4, 2021
Not only do they save on hiring excess agents, they smooth out spikes in call volumes, reduce abandon rates, lower your telco costs, and generally contribute to a healthier and happier call center atmosphere. Invest in self-service features like chat, SMS, MMS, email, and website chatbots. Improve your self-service options.
JustCall
APRIL 3, 2023
An inbound sales call center is an absolute necessity. Irrespective of the state of the phone calls, inbound call centers are an essential part of businesses today, providing a critical point of contact for customers to get support, make purchases, or get answers to their questions instantly.
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