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Reduced Call Abandonment: Capture every lead and maximize revenuepotential. Q3: Can I customize the call handling process to match my brand? Our custom script design and flexible solutions ensure that our service aligns with your brands identity. Q4: How does TeleDirect help reduce call abandonmentrates?
We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. What Is Customer Service Automation? Customer service automation — also known as customersupport automation — is a technology-led process for assisting customers without any human involvement.
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