Remove Accountability Remove Advertising Remove Upselling
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Guest Post: 7 Ways Improved Customer Journey Results in Business Growth

ShepHyken

This week, we feature an article by Sage , an international company that helps organizations of all sizes with accounting, payroll, and payment solutions. The same goes for upselling—47% of companies report that 11-30% of their revenue comes from upselling. But it doesn’t come easy. But it doesn’t come easy.

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Guest Post: Is Your Customer Journey Aligned with Brand Expectations? If Not, It Could Be Costing You Sales

ShepHyken

Let’s say you work in the financial services industry and your company advertises to current customers who actively use your mobile app and potential customers that interact with your digital content. The ad highlights how easy it is to open a checking account with your institution. . Reduced customer churn .

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Double Your Sales with Awesome Live Chat Upselling Techniques

Comm100

Before you roll your eyes and point out that you don’t have a magic lamp to rub, consider your upselling game. Do you really know how to upsell? Maybe you’ve just been going about upselling the wrong way, with awkward timing and subpar recommendations. Find Appropriate Upsells. Have you even been trying?

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Guest Blog: 5 Keys to Building Sustainable Customer Relationships

ShepHyken

But when they’re in the market for a new product, next-best action guarantees you don’t miss a great chance to upsell just because the customer is interacting in a traditional service channel, like the call-center. It’s a constant balancing act, wherever and whenever the customer touches your brand.

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The One Thing Your Account-Based Marketing Strategy Is Missing

Influitive

That’s one reason why account-based marketing has become a popular strategy in recent years. Instead of “spraying and praying” broad marketing messages, ABM requires brands spend time crafting ultra-personalized campaigns targeted at specific accounts. Learn how to make your account-based marketing more effective with advocacy.

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Why Customer Service is Your New Marketing Strategy

ProProfs Blog

While the former helps businesses promote and sell their services based on industry research and advertising, the latter offers assistance and advice to people already using a brand’s product or service. A great example of this is how Netflix is combining customer service and product promotions with its social accounts.

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The Top Three Ways to Improve Customer Engagement and Loyalty for Enterprises

Totango

Plus, current customers are more likely to make major purchases or upsells. Customer success platforms offer visibility of every customer’s account and history. Loyal customers bring in stable revenue and can spread positive word-of-mouth advertising. Always keep the customer experience in mind.