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Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs

AWS Machine Learning

In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data APIs to create more personalized and effective customer support experiences. An automotive retailer might use inventory management APIs to track stock levels and catalog APIs for vehicle compatibility and specifications.

APIs 121
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How AWS Sales uses generative AI to streamline account planning

AWS Machine Learning

These documents are internally called account plans (APs). In 2024, this activity took an account manager (AM) up to 40 hours per customer. In this post, we showcase how the AWS Sales product team built the generative AI account plans draft assistant.

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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning

It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. API Gateway is serverless and hence automatically scales with traffic. API Gateway also provides a WebSocket API. Incoming requests to the gateway go through this point.

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Build generative AI applications quickly with Amazon Bedrock IDE in Amazon SageMaker Unified Studio

AWS Machine Learning

Prerequisites Before creating your application in Amazon Bedrock IDE, you’ll need to set up a few resources in your AWS account. This includes setting up Amazon API Gateway , AWS Lambda functions, and Amazon Athena to enable querying the structured sales data. Navigate to the AWS Secrets Manager console and find the secret -api-keys.

APIs 99
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Streamline workflow orchestration of a system of enterprise APIs using chaining with Amazon Bedrock Agents

AWS Machine Learning

Intricate workflows that require dynamic and complex API orchestration can often be complex to manage. In this post, we explore how chaining domain-specific agents using Amazon Bedrock Agents can transform a system of complex API interactions into streamlined, adaptive workflows, empowering your business to operate with agility and precision.

APIs 126
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Record a Call in Ruby with Vonage Voice API WebSockets

Nexmo

The Vonage Voice API WebSockets feature recently left Beta status and became generally available. Vonage API Account. To complete this tutorial, you will need a Vonage API account. Once you have an account, you can find your API Key and API Secret at the top of the Vonage API Dashboard.

APIs 125
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Improving Content Moderation with Amazon Rekognition Bulk Analysis and Custom Moderation

AWS Machine Learning

Amazon Rekognition makes it easy to add image and video analysis to your applications. Amazon Rekognition includes a simple, easy-to-use API that can quickly analyze any image or video file that’s stored in Amazon Simple Storage Service (Amazon S3). In this post, we will discuss the following: Content Moderation model version 7.0

APIs 122